Field Service and Support
Our goal is simple – get your machine up and running, and keep it that way. Our service department offers 22 fully-trained field service technicians with an average of 18 years of experience servicing Triangle equipment. All Triangle technicians are NFPA 70E trained and certified.
While the core of our field service technicians are based out of our Chicago headquarters, several are located regionally for quick access to your facility.
After Hours and Weekend Support
If immediate attention is required, please contact us at 773-836-3451 for assistance. Our typical response time is within 1 hour. If it is not an emergency, we will reply by the end of the next business day.
Available Field Service Options
Whether your maintenance schedule has become too busy, you need additional resources or both, we have you covered when it comes to field service options. We have several options available to help support your machine. Ask your Triangle representative how our regional technicians can help supplement your maintenance personnel.
- Operator training in your facility or Triangle’s
- Field repairs and refurbish
- Machine audit
- Service agreements
Meet Our Field Service and Support Team
- Works with customers to schedule service appointments and provides quality service to ensure customers get the service they need
Joined Triangle in 2021